The recruitment and coordination of volunteers will be managed by the Primo Nebiolo Sports Volunteer Association, the same team that contributed to the success of the Torino 2007 Universiade.
Requirements to become a TO2025 FISU WUG volunteer:
- Be 18 years old by 15 December 2024 (there is no upper age limit)
- Hold Italian or EU citizenship or a valid residence permit in Italy
- Attend the required training sessions
- Adhere to the conduct rules set by the Organising Committee and accept the participation terms and conditions
Volunteer Journey
Volunteers are placed in hotels or villages to assist delegations and athletes with information on services available, handle requests, and collaborate with the Accreditation, Transportation, and Sports teams.
Volunteers assist the accreditation team before and during the event. Responsibilities include verifying identity data and producing Accreditation Cards, essential documents for everyone actively involved in the event. One of the major tasks they face in collaboration with the other members of the team is to deal with emergency situations related to accreditation.
This function provides essential services for the event’s success, with the main responsibility being to coordinate arrivals and departures for accredited participants according to the programme. Volunteers support staff in welcoming participants at airports or stations and assist in transfers to and from accommodation sites. Those working within this area work closely with the authority coordinating with Accommodation, Accreditation and Transportation functions and must be ready to handle any scenario that may arise.
The Delegation Attaché serves as a bridge between the assigned team and the Organising Committee. Duties include greeting the group at the airport/station, accompanying the delegation to hotels and competition sites, assessing their needs and pass it on to the supervisor, assisting with accreditation of members of the group, verifying their correctness and remaining available for any other requirements
This function focuses on providing spectators with the best possible experience, creating positive memories of the Games and the host region. Volunteers help the public with information at designated points, lost and found, merchandising, and refreshment services. They also assist with crowd management during sports and cultural events.
The goal of this function is to provide quality and varied food at a good price while ensuring excellent health and safety standards. Volunteers help organise meal distribution to all accredited participants and support waste sorting according to sustainability policies to minimise environmental impact.
Volunteers support the staff with the management and movement of materials for the event, assisting with setup, takedown, and warehouse management. They also handle uniform distribution for volunteers and staff before the event.
Volunteers help welcome sponsors and implement the event’s communication policy. Responsibilities include venue and city décor, brand protection, ambush marketing prevention, promotional engagement, and digital email marketing.
Volunteers provide assistance to accredited media at the main press centre and competition sites. They manage press access areas (press rooms, press stands and photographers’ areas, conference rooms, and mixed zones), and assist with information services about the event and athletes.
Volunteers ensure that those entering the VIP and VIP Hospitality areas are accredited and that catering services are available. After each competition, they gather the winning athletes and prepare necessary items (medals, mascot), assisting staff with logistics and procession. International & FISU Relations Volunteers inform FISU members, Executive Committee members, and officials about event activities, Cultural Programme, Arrivals and Departures, and provide assistance with escorting, interpreting, and guiding.
Volunteers for the School Project assist Organising Committee staff in managing and welcoming students, teachers, and school staff at the event, becoming key points of contact at various competition venues. They also assist with check-in and reserved access and provide information and communication materials on sports competitions, cultural initiatives, and scheduled events.
Volunteers support the Organising Committee staff in planning and managing side events and specific activities for the FISU Family, welcoming and engaging guests at these events, and handling communication materials.
Each competition venue will have a group of specialist volunteers, known as Technical Specialists, in various disciplines who assist the Competition and Venue Managers. Their role includes assisting with field activities or venue services. General Technical Volunteers provide assistance in competition offices, prepare team leader meetings, and offer technical-sporting information to team leaders. They also assist FISU technical delegates and IF representatives.
This function's primary responsibility is to test technology systems and respond promptly to emergencies. Volunteers assist the Organising Committee staff with IT support and network management within various venues.
Volunteers guide and monitor the flow of spectators inside and outside the venue, directing them to the correct seating areas and managing entry and exit queues, supporting ticketing staff so that people can get into the correct queues. They also assist spectators in special areas such as VIP, differently-abled, groups and service areas.
Transport Operations Volunteers manage transport operations at various venues. They monitor loading/unloading areas and parking access, ensuring the timely departure of WUG fleet vehicles. Fleet Drivers, aged 23 and over, are responsible for driving the fleet’s vehicles.
The primary task is to support the planning of activities for all volunteers during the event, providing constant assistance to ensure they have a unique experience. This includes:
- Helping manage the Volunteer Centre with check-in, check-out, and meal distribution
- Supporting any functional area in the event of last-minute needs
How do I apply to volunteer for the Torino 2025 FISU Games?
Complete the application form at link. You’ll receive a confirmation email upon submission.
Why should I volunteer at the Torino 2025 FISU Games?
This is a unique chance to be part of a vibrant, international event where you can meet new people and develop valuable skills.
Who can join the Volunteer Programme?
The only requirement is to be at least 18 by 15 December 2024. There is no upper age limit.
Can I participate if I don’t live near Torino?
Absolutely! The Volunteer Programme is open to all, but note that we cannot cover travel or accommodation costs.
Are volunteers paid or reimbursed?
No, volunteering is unpaid and expenses are not reimbursed.
Are food and drinks provided?
Yes, each shift includes a meal and water.
I still have doubts, who can I contact?
Contact us by email at volunteers@wugtorino2025.com.
